Billing & Account
Subscriptions, refunds, affiliate commissions, devices and feature requests. Applies to both Social Prospector FB and IG.
Social Prospector Pro provides a generous commission rate of 33% on all direct SPP referrals & 15% for all upsells. Not only that but we are also offeri...
Thu, 13 Mar, 2025 at 2:47 PM
We are constantly seeking innovative ways to enhance our software. For this very reason, we aim to simplify the process of submitting features you’d like to...
Tue, 10 Oct, 2023 at 4:41 PM
Social Prospector: Due to the nature of this software there is a 7 day refund policy. This time frame begins from the moment you purchase your Social Pros...
Thu, 13 Mar, 2025 at 2:44 PM
We have made it super easy for users to cancel or even reactivate their subscriptions from the billing portal in their back offices at https://prospectorpro...
Thu, 13 Mar, 2025 at 2:44 PM
How do I become an affiliate? You can become an affiliate for Social Prospector at any time by following the instructions in the Affiliate section of your ...
Thu, 13 Mar, 2025 at 2:45 PM
3 Simple Steps For Granting Permission On MacOS Granting rights The first time you run the agent program, you may run into the issue of insufficient ri...
Fri, 8 Sep, 2023 at 2:42 PM
You are allowed 2 active devices per account for Mac & PC. You can reset your device activations anytime by going to user settings as seen in the image ...
Fri, 25 Dec, 2020 at 8:19 AM